Our customer service center is now located at 210 West 2nd Ave.  You can pay your bill and sign up for services at our new location.

Back Flow Prevention

A cross-connection is formed at any point where a drinking water line connects to equipment (boilers), systems containing chemicals (air conditioning systems, fire sprinkler systems, irrigation systems) or water sources of questionable quality.  Cross-connection contamination can occur when the pressure in the equipment or system is greater than the pressure inside the drinking water line (backpressure).  Contamination can also occur when the pressure in the drinking water line due to fairly routine occurrences (main breaks, heavy water demand) causing contaminants to be sucked out from the equipment and into the drinking water line (backsiphonage).

Outside water taps and garden hoses tend to be the most common sources of cross-connection contamination at home.  The garden hose creates a hazard when submerged in a swimming pool or when attached to a chemical sprayer for weed killing.  Garden hoses that are left lying on the ground may be contaminated by fertilizers, cesspools or garden chemicals.  Improperly installed valves in your toilet could also be a source of cross-connection contamination.

Indianola Municipal Utilities requires all properties that are considered to be “high hazard” to install and annually test a backflow prevention device.  Backflow prevention devices prevent any contaminated water from coming into contact with water in the drinking water line.  Some examples of these properties include those with swimming pools, irrigation systems, car washes, fire protection systems and restaurants.  Complete rules and regulations are included in the IMU Water Service Plan
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Indianola Municipal Utilities, 210 West 2nd Avenue, Indianola, IA  50125 / (515) 961-9444