Our customer service center is now located at 210 West 2nd Ave.  You can pay your bill and sign up for services at our new location.

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utility service guides

The service rules and regulations set forth in these service plans have been duly adopted by the Board of Trustees of Indianola Municipal Utilities, which is the governing body of the Utility under the Indianola Code of Ordinances.  They manage and control the distribution of electricity and water within the exclusive service areas and, in addition, service to all city utilities.

Policies and procedures adopted by the Board of Trustees to implement or clarify the rules and regulations contained in these service plans are hereby incorporated by reference.  Charges and rates imposed under these service plans or by policies and procedures shall be duly adopted by resolution of the Board of Trustees.  Schedules of all applicable rates and charges are hereby incorporated by reference.
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Indianola Municipal Utilities, 210 West 2nd Avenue, Indianola, IA  50125 / (515) 961-9444