Our customer service center is now located at 210 West 2nd Ave.  You can pay your bill and sign up for services at our new location.

Public Info > IMU Customer Survey

2014 customer survey results

Although IMU has supplied electric and water service to Indianola for over 120 years, we know there is always room for improvement in meeting customer needs.  The information gathered from our customer surveys is useful in identifying issues that are important to the citizens of Indianola.

2014 Customer Survey Results

2012 Customer Survey Results

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Indianola Municipal Utilities, 210 West 2nd Avenue, Indianola, IA  50125 / (515) 961-9444