IMU’s administrative staff are moving to City Hall effective January 9, 2017.  City Hall is becoming a single destination for all City and IMU customers to make doing business with us easier and as part of our planned fiber expansion.  Whether you need to sign up for utility services, hook up a temporary meter or drop off your MCG bill, come see us at City Hall located at 110 N 1st Street.  All contact numbers for IMU will remain the same.
Network Services > System Information

fiber optic network system

Indianola Municipal Utilities’ fiber optic network is a robust fiber-to-the-premise system that offers outstanding connectivity, reliability and redundancy.  Our Network Services Partners use the network to deliver state-of-the art retail telecommunications services.

Wholesale service is primarily delivered by Iowa Network Services (INS) to IMU’s point of presence facility via a SONET protected fiber optic ring, with redundant access into and out of Indianola.  INS has two geographically separate IP network gateway locations, each connecting to multiple Tier 1 backbone providers.  Network traffic is efficiently routed between these two locations and upstream carriers.

IMU also interconnects to the BroadNet Connect statewide network operated by Iowa Health Systems and is able to redundantly extend service to that network.

IMU’s fiber network is currently being used to affordably:

  • Connect internal computer networks for Indianola schools, Warren County and City of Indianola.
  • Provide looped service for shared utility control systems.

  • Provide leased fiber strands to connect qualified customers of the Iowa Communications Network.

  • Provide MCG Business Services via Active-Ethernet architecture.

  • Provide MCG Residential Services in select areas.

For more information on residential services and availability call 515-962-5000 to speak to a customer service representative.

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Indianola Municipal Utilities, 111 South Buxton St., Indianola, IA  50125 / (515) 961-9444