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Network Services > Customer Support

Customer Support - Television, Internet & Phone

Please choose the following option that best describes your inquiry:

MCG Customer Service:  515-962-5000
For inquiries regarding MCG’s business or residential service, or to become an MCG customer, you may contact a customer service representative at the above number to discuss your options.  If all service representatives are busy, please leave a message and your call will be returned as soon as possible.

MCG Technical Support:  515-962-5111
MCG is at your service 24/7/365. You can rest easy knowing that if you have a minor issue with your equipment or are experiencing an emergency such as an outage of service, we are available and will respond to your request in a timely manner. After hours Support Technicians are on call 24 hours a day and will respond to your email or phone call as soon as possible.

You may also find the answer to your question on MCG's web site at

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Indianola Municipal Utilities, 111 South Buxton St., Indianola, IA  50125 / (515) 961-9444