To view a list of and obtain information regarding the public hearing and bid letting process for current city and utility projects, please click here and you will be directed to the city's web site.
Network Services > Customer Support

Customer Support - Television, Internet & Phone

Please choose the following option that best describes your inquiry:

MCG Customer Service:  515-962-5000
For inquiries regarding MCG’s business or residential service, or to become an MCG customer, you may contact a customer service representative at the above number to discuss your options.  If all service representatives are busy, please leave a message and your call will be returned as soon as possible.

MCG Technical Support:  515-962-5111
MCG is at your service 24/7/365. You can rest easy knowing that if you have a minor issue with your equipment or are experiencing an emergency such as an outage of service, we are available and will respond to your request in a timely manner. After hours Support Technicians are on call 24 hours a day and will respond to your email or phone call as soon as possible.

You may also find the answer to your question on MCG's web site at

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Indianola Municipal Utilities, 111 South Buxton St., Indianola, IA  50125 / (515) 961-9444