Our customer service center is now located at 210 West 2nd Ave.  You can pay your bill and sign up for services at our new location.

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citizen action center

Indianola citizens may submit questions, comments or work order requests through the city's Citizen Action Center.  Just click here to make a request and select the appropriate department.  All submissions will be reviewed and addressed in the order received, unless it is deemed urgent in nature.


Below are frequently asked questions by our customers regarding utility service.  If your question is not addressed here, please use the citizen action center to submit your inquiry.  Or, you may email a utility official directly.  We will respond to your inquiry as soon as possible.
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Indianola Municipal Utilities, 210 West 2nd Avenue, Indianola, IA  50125 / (515) 961-9444