Our customer service center is now located at 210 West 2nd Ave.  You can pay your bill and sign up for services at our new location.

Electric > Service Plan

IMU electric service plan

The service rules and regulations set forth in the IMU Electric Utility Service Plan have been duly adopted by the Board of Trustees of Indianola Municipal Utilities, which is the governing body of the Utility under the Indianola Code of Ordinances.  They manage and control the distribution of electricity by the Utility within the exclusive service area assigned by the Iowa Utilities Board and, in addition, service to all city utilities.

The Iowa Utilities Board has limited areas of authority over the Utility as authorized under Iowa Code Section 476.1B.  If rules and regulations contained in this Service Plan conflict with those imposed by the Iowa Utilities Board, those issued by the Iowa Utilities Board shall prevail.

Download IMU's Electric Service Plan here.
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Indianola Municipal Utilities, 210 West 2nd Avenue, Indianola, IA  50125 / (515) 961-9444