Our customer service center is now located at 210 West 2nd Ave.  You can pay your bill and sign up for services at our new location.

Electric > Outage Information

planned outages

Occasionally an electric or water outage will be scheduled for either maintenance or non-emergency repairs.  Whenever possible, the customers in the affected area are notified of the outage in advance.  The service crew will either notify the customers in person or hang a door notice.  The IMU office manager will share in notifying customers by phone when necessary.  If the planned outage is scheduled several days in advance, the office manager may be asked to send a letter to those customers who will be affected.

unplanned outages

In the event of an unplanned or emergency outage, information will be posted on this page as well as through an emergency alert notice on the home page.
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Indianola Municipal Utilities, 210 West 2nd Avenue, Indianola, IA  50125 / (515) 961-9444