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City of Indianola

Iowa Association for Energy Efficiency

American Public Power Association (APPA)

Welcome to the
IMU Web Site!

Indianola Municipal Utilities (IMU) is located in Indianola, Iowa and provides the city with electric, water and communications services.  The Indianola community has enjoyed the benefits of a locally owned, not-for-profit utility since 1890.  Many changes have taken place since those early years, but one thing has remained the same – our commitment to providing the most reliable, affordable service possible.   

A municipal utility has many distinct characteristics that benefit the community it serves.  One of the most important benefits is local control. Every citizen is a utility owner, with a direct say in policies that affect rates and service.  Other benefits include lower rates, community involvement, not-for-profit operations, public accountability, local decision-making, and full attention to customer service.  Most of our employees live in Indianola and take personal pride in the jobs that they do.

We would like to thank you for visiting the Indianola Municipal Utilities web site.  We hope that you will find our site to be both interesting and informative. If there is any additional information we can provide that you would find helpful, please let us know. We welcome your comments and suggestions.

IMU Mission Statement

Indianola Municipal Utilities is committed to providing the highest quality and most reliable customer-oriented services through continuous improvements in resources and efficiency.  Indianola Municipal Utilities strives to:

• Provide the lowest possible cost water and electric service that is equitable for the utilities and the City of Indianola and that supports economic development and community betterment.

• Meet its moral obligation to inform and educate customers about utility-related issues and encourage them to use water and electricity responsibly.

• Sustain adequate revenues and reserves in order to maintain and update facilities and equipment.

• Employ and maintain a professional, skilled, committed team of employees in a safe productive work environment.

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